Responsible Gaming
Gaming Should Be Entertainment
PayID pokies and online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Remember that all games of chance are designed with a house edge, meaning the odds always favour the venue in the long run. Play only with money you can afford to lose, and never gamble more than you would spend on other forms of entertainment.
Age Verification
You must be 18 years of age or older to legally gamble in Australia. It is illegal for anyone under 18 to participate in gambling activities. By accessing gaming services on this website, you confirm that you meet the legal age requirement in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, help is available:
- Chasing losses: Gambling more to try to recover money you've lost
- Hiding gambling: Keeping your gambling secret from family or friends
- Loss of control: Being unable to stop gambling or stick to limits you set
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial problems: Borrowing money to gamble or experiencing debt related to gaming
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Escalating stakes: Needing to gamble with larger amounts to feel the same thrill
- Failed attempts to quit: Repeatedly trying to cut back or stop but being unable to do so
Self-Help Tools & Features
Most licensed gaming operators offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before being prevented from playing
- Time Limits: Restrict the amount of time you spend gambling in a single session
- Reality Checks: Receive regular reminders during play sessions about how long you've been gaming and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from accessing gaming services for a set period (days, weeks, months, or years)
- Account Closure: Close your account permanently if you wish to stop gambling entirely
Take advantage of these tools to stay in control and play responsibly.
Support Organisations
If you or someone you know is struggling with problem gambling, confidential help and support are available from the following organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support services for problem gambling in Australia
- Gamblers Anonymous: Support meetings and peer assistance across Australia
- Problem Gambling Services: Contact your state's health department for local gambling counselling services
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
Need Help?
If you're concerned about your gambling or that of someone close to you, please reach out for help today. Problem gambling is a serious issue, but recovery is possible with the right support. Contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858 (24/7 service in Australia) for free and confidential assistance.
Remember: asking for help is a sign of strength, not weakness.